Request a quote
Fibre Optical Technical Capabilities
We’re a full – service optical fibre provider with a highly skilled team and industry – leading expertise.
- Network Planning
- Site Surveying
- Multi – Dwelling Unit (MDU) Project Management and Access Builds
- Network testing
- Network Maintenance
- Network Build
Wireless Network
Get Wireless Internet for faster downloads, streaming, gaming And work space.
- Wireless access points
- Firewall installation and upgrades
- Multi-router configurations
:format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/58191705/asus.0.png)
Marketing & Sales managements
- Business development
- SMI
- SALES
- Brand awareness
- Management of acquisition partners
- MDU pre orders & Sales
- ISP & direct sales
- Passive marketing
How we work
We strive to meet the needs of our customers and provide you with quick and timely service.
-
1
-
2
Item Purchase
Make selection on Product that suits your home or oganisation
-
3
Installations
Our Team will install or deliver your preference product
-
4
Reaturn
Enjoy our fast and reliable internet services
Frequently asked questions
Here are some answers to questions we think you might have. If your questions isn't answered here feel free to contact us anytime.
1. I have submitted my order on the portal. What now?
- Order will be approved within 24 hours (Mon-Fri)
- Order will have placed with Open access provider
- Open Access Provider will contact you to arrange the Fibre installation at your home. Please note SLA for new installations and activations differ. Please check your Open Access Provider SLA on the “Home Fibre” tab
- Once installed, and the Fibre Line is activated, your router will be dispatched to the delivery address you have input upon signup
2. How long does installation take?
Home-Connect makes use of Open Access Fibre Providers that lay the physical Fibre infrastructure. Different Fibre providers have different lead times for installing the Fibre.
3. What are your Customer Service hours
Our Customer Service team are available Weekdays 8am to 6pm.
+27 63 694 8676
4. My Fibre installation has been completed, what are the next steps?
Once the Fibre Installation is complete, our Operations team will confirm that your line has been activated and then dispatch a router to the delivery address that you have input upon signup.
Please note that activation after installation ranges between 24-72 hours to ensure that your fibre line is running optimally
5. Why do you require my Proof of address and ID copy
Kindly note that for RICA and FICA proposes we require your ID and any proof of residency not older than 3 months (it can be for your new or old address).
Our partners
Meet Our Partners
Get in touch
Take a moment to fill out the form and we'll be in touch right away.
